News and Views

---

Winter 2025 Newsletter- Part 2

Monday, January 20, 2025 | Posted in GEHA Connection Dental Network Provider Newsletter

---

Features of the IVR (Interactive Voice Response) system We have automated features to make verifying your provider information quick and easy. Access the features below through our IVR system, after following the requested phone prompts:

• Fee schedule fax back
• Location effective date
• Initial application status

The IVR system is available 24 hours a day, 7 days a week. Call 800.505.8880 and follow the provider validation prompt. Join the Key Influencer Panel and put your ideas into action You are invited to participate in a unique opportunity to directly influence the evolution of policy, procedures and interactions for the GEHA Connection Dental Network. We hope you recognize how important you are to us and consider joining this elite group of highly qualified professionals who will help shape how we can work together to improve the GEHA Connection Dental Network provider experience. Interested in joining? Scan the QR code or visit geha.com/Panel

Beyond compliance … other features of connectiondental.com

Did you know there are other enhancements on connectiondental.com to assist you in addition to the compliance requirements? These features were put in place to make it easier for you to work with GEHA Connection Dental Network. You can access your fee schedule, manage your participating locations by adding or terming a location, update your provider information including any languages spoken or office hours for your location, etc. This helps ensure our directory is current when a member searches for a provider. Visit connectiondental.com and log in or register your account today.

2025 GEHA Connection Dental Network Fee Schedules

The 2025 GEHA Connection Dental Network Fee Schedules are now available. You can access your fee schedule via the IVR by fax, on connectiondental.com by logging into your provider portal, or you can call 800.505.8880, select option 3 and request a fax back or email from one of our representatives.

2025 New Benefits for GEHA members

New: FEDVIP Plan Coverage

FEDVIP plan will now include coverage for two additional codes:

• D2991        • D6089

Update: Standard Option Plan will include:

• A $75 deductible per person for out-of-network services under Class A, B, and C.

What’s new

Be sure to check out the “What’s New References” category in the Resources section of the Resource Center at connectiondental.com. Stay up-to-date on new and revised payor notices, provider manuals and state-specific policies and procedures. We encourage you to check out the Resource Center on a regular basis to see updates as they occur.

Here is a recap of the new or updated documents important to you as a GEHA Connection Dental Network provider:

• IL State Specific Policy and Procedures …….11/2024 added document ……Q1 2025

Stay informed with News & Views

News & Views is the place to find the latest news and information in the world of dentistry. Check out these recent articles:

• FDA Remove the Risk Campaign for Health Care Professionals
• Opioid Patient Prescriber Agreement
• GEHA dental plans information
• Diabetes and Oral Health
• Oral Systemic Health
• Pregnancy and Oral Health

For these stories and more, visit connectiondental.com/News

Medicare Advantage Enrollment: An Expanding Opportunity

Since 2010, Medicare Advantage enrollment has more than doubled, and this growth is expected to only continue. Nearly all Medicare Advantage plans offered to beneficiaries now include an option for dental coverage. By partnering with these plans, your practice can benefit from the growing number of patients seeking dental coverage through Medicare Advantage.

Important note: It’s always best practice to contact the payer directly to verify benefits and confirm your participation via your GEHA Connection Dental Network fee schedules before seeing the patient.

To see a current list of the Medicare Advantage plans please access your Payor List.

Instructions for Accessing your Monthly Payor List:

To review the latest Payor List, please follow the steps below to log into your Provider Portal on the GEHA Connection Dental Network website.

Step 1: Log in to Your Account

1. Go to the Connection Dental website: connectiondental.com.
2. Log in to your account. If you do not have an account, click on “Register” and complete the registration process. If You Have Registered but Did Not Enter Your CDN Contact ID Number.
• Navigate to “Manage Account.”
• Select “Profile Information.”
• Enter your “CDN Contact ID” (if you need your CDN Contact ID, please call the support number provided below).
• Click “Submit.”

Your dashboard should display. If it does not, click “Manage Account” again to refresh.

Step 2: Access the Payor List

1. Once logged in, click on “Network Information.”
2. In the drop-down menu, select “Connection Dental Network Payor List.”
3. The Payor List will be downloaded to your device. If you prefer not to log in, you can request a copy of the latest Payor List by calling 800.505.8880, then select option 3.