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GEHA Connection Dental Network Helpful telephone options

Thursday, April 27, 2023 | Posted in GEHA Connection Dental Network Provider Newsletter

Your cheat sheet to our telephone options
GEHA Connection Dental Network wants to help reduce your paperwork by making the process easier.

You can reach us by email at connection.dentalweb@geha.com, or cdnproviderinfo@geha.com for practice management consultants. You can also call us at 800.505.8880. Here is a list of self-service tasks you can accomplish over the phone, and the prompts to select them:

Option 1 – Request a fee schedule, check the status of an application or location effective date

Option 2 – Join GEHA Connection Dental Network or request a participation packet

Option 3 – Speak with a provider relations specialist (for participating providers)

Pick this option to speak with the Provider Relations team, who provide ongoing support on day-to-day and state regulatory issues to participating providers. 

Option 4 –Update provider information

Choose this option to speak with the Provider Relations team, who also provide support with directory and regulatory updates and any website issues or concerns.

Option 5 – Credentialing department notifications

Select this option to speak with the Credentialing team, who verifies the credentials in both the initial credentialing and re-credentialing process.

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