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Helpful tips for submitting dental claims to GEHA

Monday, December 11, 2023 | Posted in GEHA Connection Dental Network News

Helpful tips for submitting dental claims to GEHA

  1. When GEHA members have dental claims that will be reimbursed by both GEHA medical and dental plans, please only send one claim to GEHA for the services rendered.
    • We will make sure both medical and dental plans process the claim
    • When a provider sends the same claim to both GEHA medical and GEHA dental plans. Duplication may cause a delay in processing.
  2. When you submit a claim electronically, it takes time for the submission to be populated in our claims processing system. If your claim does not appear in three business days, then please let us know.
  3. Sending duplicate claims may delay processing due to the need to remove duplicates. This can add time to claims processing.

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