We are making things
easier for you
To provide ease of access and transparency into member eligibility, we've gathered important payor provider portal information for our providers! Now, you can quickly and easily verify member details with just a few clicks.
Under Payor Resources, click on Steps to Access Portal for instruction, or click on Provider Portal Login to access the payor’s provider portal.
Payor Resources
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Aetna
- Aetna Dental Steps to Access Portal (PDF opens in new tab)
- Medicare Advantage - Aetna 2026 Medicare Quick Reference Guide (PDF opens in new tab)
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Ameritas
- Commercial - Ameritas Disclosure Connecticut (PDF opens in new tab)
- Commercial - Ameritas Disclosure Washington (PDF opens in new tab)
- Commercial - Ameritas Provider Grievance Appeal Procedures New Jersey (PDF opens in new tab)
- Commercial - Ameritas Requirements North Carolina (PDF opens in new tab)
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Careington International Corporation
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Cigna
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DenteMax
- Commercial - DenteMax Mutual of Omaha Plan (PDF opens in new tab)
- Commercial - DenteMax FCL/Communicare (PDF opens in new tab)
- Commercial - DenteMax FCL/Prominence (PDF opens in new tab)
- Commercial - DenteMax Pro Benefits Administrators (PDF opens in new tab)
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Dominion
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Guardian
- Commercial - Guardian Change Healthcare Notice (PDF opens in new tab)
- Commercial - Guardian IL Domestic Violence Notification (PDF opens in new tab)
- Commercial - Guardian NY Domestic Violence Notification (PDF opens in new tab)
- Commercial - Guardian PA Clean Claims Submission Definition (PDF opens in new tab)
- Commercial - Guardian Appeals New Jersey (PDF opens in new tab)
- Commercial - Guardian Claim Info New Jersey (PDF opens in new tab)
- Commercial - Guardian Clean Claim New Jersey (PDF opens in new tab)
- Commercial - Guardian Dentist Manual (PDF opens in new tab)
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HRI Dental & Vision
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Humana
- Humana Dental Steps to Access Portal (PDF opens in new tab)
- Commercial - Humana Important Update for Change Healthcare Users (PDF opens in new tab)
- Commercial - Humana File Processing Administrative Period (PDF opens in new tab)
- Commercial - Humana Provider Manual (PDF opens in new tab)
- Commercial - Humana CarePlus Dental Network Transition FAQ - 2023 (PDF opens in new tab)
- Medicare Advantage - Humana 2026 Medicare Flyer (PDF opens in new tab)
- Medicare Advantage - Humana 2026 Medicare Flyer – Florida (PDF opens in new tab)
- Medicare Advantage - Humana Gold Plus - Florida 2026 (PDF opens in new tab)
- Medicare Advantage - Humana Gold Plus 2026 (PDF opens in new tab)
- Medicare Advantage - Humana Medicare Advantage Dental Handbook 2026 (PDF opens in new tab)
- Medicare Advantage - Humana Medicare Advantage Plans 2026 (PDF opens in new tab)
- Medicare Advantage - Humana Medicare Advantage Plans 2026 – Florida (PDF opens in new tab)
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Lincoln Financial Insurance Company
- Commercial - Lincoln Financial CA Language Assistance Plan Policies & Procedures (PDF opens in new tab)
- Commercial - Lincoln Financial Credentialing and Recredentialing (PDF opens in new tab)
- Commercial - Lincoln Financial Data Reporting Requirements Policy (PDF opens in new tab)
- Commercial - Lincoln Financial Dental Provider Portal Update (PDF opens in new tab)
- Commercial - Lincoln Financial Dental Quality Management Program (PDF opens in new tab)
- Commercial - Lincoln Financial Payment Terms (PDF opens in new tab)
- Commercial - Lincoln Financial Utilization Review Program (PDF opens in new tab)
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MetLife Insurance Company
- Commercial - MetLife Appeals New Jersey (PDF opens in new tab)
- Commercial - MetLife Claims New Jersey (PDF opens in new tab)
- Commercial - MetLife Data Reporting Policy Connecticut (PDF opens in new tab)
- Commercial - MetLife Quality Assessment and Improvement Programs Policy Connecticut (PDF opens in new tab)
- Commercial - MetLife Submission of Claims Policy Connecticut (PDF opens in new tab)
- Commercial - MetLife Utilization Review Policy Connecticut (PDF opens in new tab)
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NovaNet
- Commercial - NovaNet Aflac Optum FAQs (PDF opens in new tab)
- Commercial - NovaNet Aflac Optum/Skygen Communication (PDF opens in new tab)
- Commercial - NovaNet Aflac Provider FAQs (PDF opens in new tab)
- Commercial - NovaNet Aflac Provider Portal Maintenance (PDF opens in new tab)
- Commercial - NovaNet Aflac Skygen Dental Hub Flyer (PDF opens in new tab)
- Commercial - NovaNet Care Coordination Referral Process 2021 (PDF opens in new tab)
- Commercial - NovaNet Connecticut Filing 02/23 - Equitable Claims Submission and Payor Policies (PDF opens in new tab)
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Principal
- Principal Dental Steps to Access Portal (PDF opens in new tab)
- Commercial - Principal Claim, Appeal, UM Procedures New Jersey (PDF opens in new tab)
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Renaissance Dental
- Commercial - Renaissance Clean Claim Standard (PDF opens in new tab)
- Commercial - Renaissance Processing Out of Network Claims (PDF opens in new tab)
- Commercial - Renaissance Quality Assessment Provider Requirements (PDF opens in new tab)
- Commercial - Renaissance Referral Policy (PDF opens in new tab)
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Solstice
- Commercial - Solstice Maricopa Provider Letter PPO ONLY Office (PDF opens in new tab)
- Commercial - Solstice MCCCD Provider Postcard (PDF opens in new tab)
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Sun Life
- Sun Life Dental Steps to Access Portal (PDF opens in new tab)
- Commercial - Sun Life Appeals Process New Jersey (PDF opens in new tab)
- Commercial - Sun Life Claim Submission Policy (PDF opens in new tab)
- Commercial - Sun Life Claims New Jersey (PDF opens in new tab)
- Commercial - Sun Life Utilization Review, Appeals, and other Policies (PDF opens in new tab)
- Commercial - Sun Life West Virginia Post Card Mailing (PDF opens in new tab)
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United Concordia
- Commercial - United Concordia PPO Referral Document (PDF opens in new tab)
- Medicare Advantage - United Concordia BCBSMN Medicare Advantage Plans 2019 (PDF opens in new tab)
- Medicare Advantage - United Concordia BCBSMN Medicare Dental Network Benefits Provider Communication MN (PDF opens in new tab)
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United Healthcare
- Commercial - United Healthcare CT Speciality Referral Guidelines for Commercial PPO_Connection Dental (PDF opens in new tab)
- Commercial - United Healthcare Pacific Life Dental Expansion 2025 (PDF opens in new tab)
- Commercial - United Healthcare Say Cheese Dental Network Quick Reference Guide (PDF opens in new tab)
- Commercial - United Healthcare Dental Benefit Providers Alternative Claims Submission due to CHC Outage (PDF opens in new tab)
- Commercial - United Healthcare Dental Benefit Providers PPO Plan Administrative Policies and Procedures (PDF opens in new tab)
- Medicare Advantage - United Healthcare Medicare Advantage Regulatory Requirements Appendix R (PDF opens in new tab)
- Medicare Advantage - United Healthcare Healthnet (PDF opens in new tab)
- Medicare Advantage - United Healthcare Medicare Advantage Dental Coverage 2023 (PDF opens in new tab)
- Medicare Advantage - United Healthcare Quick Reference Guide for Medicare Advantage Plans 2024 (PDF opens in new tab)
- Medicare Advantage - United Healthcare Alterwood Advantage Plan Provider Education 2024 (PDF opens in new tab)